Verification occurs when you reach certain significant thresholds of collected amounts (e.g., €1k, €5k) since the creation of your account or during periodic reviews of your account conducted by our banking partner
You are then asked to verify specific information (identity, bank account, etc.) so that your payments can be processed.
⚠️ Attention: Until you validate the requested verification, your payments will be suspended.
⚠️ Accepted formats for document submission:
- PDF, JPG, and PNG: 15 MB maximum per file.
💡 Find our tips for submitting supporting documents in this article.
Identity verification
Whether you are an individual, a self-employed worker, the representative of a company/association, or one of its beneficiaries, you must verify your identity by sending a color copy of one of the following valid documents:
- Front and back of your National Identity Card
- Front and back of your driving license (N.B.: old models are not accepted)
- Pages 2 and 3 of your passport
In some cases, you may also be asked to provide proof of residence by submitting a document such as:
- A bill or subscription certificate from a water, energy, internet, or telephone provider
- A rent receipt or any other official document
Verification of the self-employed business, company, or association
In some cases, you may be asked to justify the information of your self-employed business, company, or association. You must then provide a color copy of one of the documents listed below, issued by the organization within the last 3 months:
Self-employed business:
- Document issued by URSSAF
- VAT declaration (if available)
- Invoice issued by your company
Company:
- Registration document from the commercial court
- VAT declaration
- KBIS
Association:
- Articles of association
Verification of your bank account details
In this case, you must send a color copy of one of the following documents:
- A bank account statement in your name, containing your account details, the name, and the logo of your bank
- An extract of your bank statement, issued within the last 12 months, in your name, containing your account details, the name, and the logo of your bank