Our advice for submitting supporting documents

You can send a high-quality scan or photo taken with your smartphone.

For the verification process to proceed smoothly, ensure that the copy of the document you are sending is:

• Complete: No part of the document has been cut off due to image framing
• Legible: All writings are perfectly clear, and the image has no glare
• In color
• In a file format of PDF, PNG, or JPG
• File size limits:
  • Bank account verification: 15 MB maximum per file
  • PayPal account verification: 4 MB maximum per file

Have you followed our tips, and your document is still not accepted? Contact us: [e-mail].